![]() An Auth Token (or AppToken) will be generated and displayed.Ĭopy the AppToken, go to the Password Manager Pro Integration page in ServiceDesk Plus MSP and enter the AppToken in the respective field. Log in to your Password Manager Pro administrator account.Ĭlick Authorize. He said the password was auto-saved on his company laptop that he returned, but the college said he erased the hard drive. Williams changed it and didn’t tell anyone. ![]() This will open the Password Manager Pro application in a new tab. As the Huffington Post reported, The problem, however, was the password to an online Google account that stored email and course material for the college’s 2,000 students. Type the Password Manager Pro application's server name and port number.Ĭlick Generate Auth Token. ServiceDesk Plus MSP technicians must also be Password Manager Pro users, with the same user names in both applications.Įnsure that there's a working connection between the application servers.Ĭlick Admin-> General Settings-> ME Integrations and click Password Manager Pro. The integration supports remote access for Windows server over Remote Desktop Protocol, for Linux and Mac machines over Telnet or Secure Shell (SSH). They can quickly troubleshoot issues and do password finds for users. This integration allows your technicians to access privileged accounts in target machines (or resources) remotely from within ServiceDesk Plus MSP, without manually providing the account credentials. It helps technicians save time and effort, which will otherwise be spent on retaining the credentials every time they log in to remote machines.
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